REFUND POLICY

We take pride in our customer service and 100% guarantee your satisfaction. 

If you are not satisfied, please send all the following in order to receive a refund or exchange within 30 days of purchase date.
1. All products being returned.
2. The reason for return, along with your name and complete address.
3. All product packaging and your purchase receipt.
Please allow up to two weeks for the return to be processed, at which time a refund or exchange will be made. We regret that we are unable to refund your original shipping charges unless the return was a result of our error.

 

To return your product, you should mail your product to: 9493 Kendrick Way Arvada, CO 80007

To ensure your returns are received by B True Beauty, please make sure to add tracking and/or insurance to your parcels through your preferred carrier.